VICTORIA MASBOEUF

Versatile Administrative & Client Support Specialist
7 boulevard emmanuel mounier, 35700, Rennes, FR.

About

Highly adaptable professional with diverse experience spanning administrative support, client relations, property management, and childcare. Proven ability to efficiently manage operations, enhance client satisfaction, and streamline processes across various sectors. Eager to leverage strong organizational skills, meticulous attention to detail, and a proactive approach to contribute effectively to a dynamic team.

Work

Lik Appart
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Agent d'entretien (Maintenance Agent)

Rennes, Bretagne, France

Summary

Managed cleaning and maintenance operations for short-term rental properties, ensuring high standards of guest readiness and property presentation.

Highlights

Executed comprehensive check-out procedures for multiple Airbnb studios and T2 apartments, including linen changes, consumable restocking, and thorough cleaning of all areas.

Maintained impeccable cleanliness of common areas, contributing to a positive and welcoming environment for residents and guests.

Managed laundry operations and optimized inventory of cleaning supplies, ensuring efficient resource utilization across various units.

Consistently prepared properties to a high standard for new guests, directly supporting positive guest reviews and maximizing property occupancy.

Mirabilis Nails
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Prothésiste Ongulaire (Self-employed Nail Technician)

Rennes, Bretagne, France

Summary

Operated as a self-employed Nail Technician, providing professional nail care services to a diverse clientele and managing all business aspects.

Highlights

Managed end-to-end operations of a home-based nail technician business, encompassing client acquisition, service delivery, and financial tracking.

Cultivated strong client relationships, achieving high satisfaction rates and fostering repeat business through personalized and high-quality service.

Oversaw procurement and inventory management of professional nail products, ensuring optimal stock levels to meet client demand and minimize waste.

Implemented rigorous hygiene and sterilization protocols, maintaining a safe and clean environment in compliance with industry standards.

Kangourou Kids
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Assistante Administrative (Administrative Assistant)

Rennes, Bretagne, France

Summary

Provided essential administrative support, streamlining communication and data management processes for a childcare service provider.

Highlights

Managed high volumes of incoming and outgoing correspondence, ensuring timely and accurate communication with clients and internal teams.

Processed and accurately entered critical data into the internal software, maintaining organized and accessible records for operational efficiency.

Conducted initial telephone pre-screenings for recruitment, effectively identifying and shortlisting qualified candidates for further consideration.

Supported comprehensive recruitment processes by scheduling and coordinating interviews, contributing to efficient candidate pipeline management.

Private Household
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Garde d'enfant à domicile (Home Childcare Provider)

Rennes, Bretagne, France

Summary

Provided comprehensive in-home childcare services for multiple children, ensuring their safety, well-being, and developmental engagement.

Highlights

Managed daily care routines for children, including school drop-offs/pick-ups, nutritious meal preparation, and diligent homework assistance.

Maintained a hygienic and organized living environment, ensuring the cleanliness of children's rooms and all common areas.

Designed and implemented engaging educational and recreational activities, including arts & crafts and preparing performances, fostering creative development.

Prioritized child safety and well-being, creating a nurturing and supportive environment for positive growth and development.

Institut Pasteur Paris
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Hôtesse d'accueil (Receptionist / Hostess)

Paris, Île-de-France, France

Summary

Provided front-line reception and administrative support, ensuring a welcoming and efficient experience for visitors at a prestigious research institution.

Highlights

Managed high-volume incoming calls, directing inquiries and providing information to ensure efficient communication flow for the institute.

Welcomed and guided a diverse range of visitors for seminars, conferences, and thesis defenses, maintaining a professional and helpful demeanor.

Operated and maintained the main switchboard, efficiently managing communications for a large and complex organization.

Created and edited magnetic access badges, enhancing security protocols and facilitating smooth access for authorized personnel.

Volunteer

Community Building & Renovation Project
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Volunteer

Rennes, Bretagne, France

Summary

Contributed to community development through hands-on construction and renovation projects for places of worship.

Highlights

Participated actively in the construction and renovation of community facilities, directly contributing to project milestones and completion.

Applied practical skills in various building tasks, supporting the physical development and enhancement of community spaces.

Collaborated effectively with diverse teams and fellow volunteers to achieve shared project goals and overcome challenges.

Demonstrated strong commitment to community service and sustained engagement in long-term development initiatives.

Education

Professional Training Program
Rennes, Bretagne, France

Professional Certification

Nail Technology

CNED
Remote, France, France

Professional Training

French as a Foreign Language (DAEFLE)

Vocational College
Rennes, Bretagne, France

BTS (Brevet de Technicien Supérieur)

Assistant Manager

Languages

French

Skills

Administrative Support

Mail Management, Data Entry, Telephone Pre-screening, Recruitment Coordination, Scheduling, Office Administration, Record Keeping.

Client Relations

Customer Service, Visitor Reception, Client Engagement, Personalized Service, Problem-Solving, Active Listening.

Operational Management

Stock Management, Laundry Operations, Property Maintenance, Hygiene Standards, Time Management, Task Prioritization.

Childcare & Development

Child Safety, Educational Activities, Meal Preparation, Homework Assistance, Child Development.

Entrepreneurship

Business Management, Client Acquisition, Financial Tracking, Service Delivery.

Communication

Written Communication, Verbal Communication, Interpersonal Communication, Cross-functional Collaboration.